A: According to Item 14. B of the lease, the landlord or anyone authorized by the landlord may enter the property at reasonable time without notices to review the property’s condition and to take pictures to document the
We inspect the property typically after the third month of the lease and three months before the lease expires. (The owner may request more frequent inspections.) We will contact you approximately 7 calendar days before the inspection date to confirm the date and time with you. And we will need approximately thirty minutes for the inspection which will include all rooms in the house, the laundry room if separate, the garage, and the front and back yards. If during the inspection we identify any maintenance issues we will contact you afterwards by letter. If we identify any repairs that need to be made, you must submit a repair request.
A: All repair requests must be in writing. At the Tenants tab, click on Contact Us. Log in with your email address user name and password. Complete and submit your request.
Note: The Residential Lease Inventory and Conditions form you complete shortly after you move in is not a repair request. You must still submit a repair request in writing. And during our periodic inspections, we may identify maintenance and/or repair issues. You must still submit the repair request in writing from our website. The inspection report is not a repair request.
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